Are you still waiting for your cryptocurrency deposit to show up in your HoloBet account? We understand how frustrating this can be. Several common factors may cause delays, but don’t worry—we’re here to help you resolve them.
You can check the status of your deposit by navigating to Transactions > Deposits. If your deposit hasn’t been credited, consider the following reasons:
1. Blockchain Network Congestion
One of the most common causes of delayed crypto deposits is network congestion. When many transactions are being processed, confirmations may take longer than usual. Depending on the blockchain and current traffic, delays can range from a few minutes to several hours.
2. Low Transaction Fees
Most cryptocurrencies require a transaction fee for processing. If your fee was too low, your transaction may take longer to confirm. Higher fees typically result in faster processing times, while lower fees can place your transaction in a lower priority queue.
3. Incorrect Wallet Address or Missing Tag/Memo
If you entered an incorrect wallet address or forgot to include a required tag/memo (for coins like XRP or BNB), your deposit may not be processed correctly. Double-check that the address and tag are correct before sending funds, as cryptocurrency transactions are irreversible.
Need Assistance?
If you’ve waited longer than expected and your deposit still hasn’t appeared, contact our 24/7 live support team or email us at [email protected] for further assistance.